Logo
0 out of 5

Firefly Threads

Shipping Policy

Processing time:
The time I need to prepare an order for shipping varies. For details, see individual items.  I am not responsible for delays due to the postal service.

Cancellation / Return / Exchange Policy

I don't accept returns or cancellations

Please contact me if you have any problems with your order.

I gladly accept exchanges

Contact me within: 3 days of delivery

Ship items back within: 14 days of delivery

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.